Privacy Policy
Last updated: October 30, 2026
1. What we collect
When you register we collect your name and email address. When you use the site we record which courses you enrolled in, your exam scores, and payment records (order and payment IDs, amount and status). We never receive your card number, UPI PIN or bank login. We also use basic cookies or browser storage to keep you logged in.
2. How we use it
To create your account, unlock the courses you bought, show your progress and certificates, process payments and refunds, answer your questions, and send important notices about your account.
3. Who we share it with
We do not sell your data. We share it only with the services that help us run STEM LABS: Razorpay (payments), Supabase (login and database) and our website hosting provider. They process data on our behalf and only as needed to provide their service. We may also share data if the law requires it.
4. Children
Students under 18 should register with a parent or guardian knowing about it. A parent or guardian can contact us at any time to see or delete a child account.
5. How long we keep it
We keep your data while your account is active. Payment records may be kept for as long as accounting and tax rules require.
6. Security
We use industry-standard services and access controls to protect your data. No online service is perfectly secure, so please use a strong, unique password.
7. Your choices
You can ask us to show, correct or delete your personal data by writing to contact@thestemlabs.in from your registered email address.
8. Changes
We may update this policy. The date at the top shows the latest version.
9. Contact
Privacy questions: contact@thestemlabs.in